Customer service > Return application
1st Step :

Complete and send back the return application by mail or paper, on receipt,
ULM TECHNOLOGIE will provide you a return number to indicate absolutely on the package.
Attention : Every parcel which does not have a viewable return number will be refused; no resulting cots could be claimed to ULM TECHNOLOGIE.

2nd Step :

Wrap the commodity by taking care of protecting every element, every damaged items will not be exchanged or refunded.
Items must be sent back in their original packing.
Do not forget to indicate the return number on you package in order to avoid your parcel to be rejected.
We advise you to use a carrier with tracking number, ULM TECHNOLOGIE will not be held responsible in case the carrier loses it.

3rd step :

On receipt of your package, ULM TECHNOLOGIE will handle it and will inform you about your treatment demand progress.
Aérodrome de Valenciennes
59121 Prouvy
+33 (0)
Du lundi au vendredi
9h. 12h30 . 13h30. 17h
[email protected]
Name *
First name *
E-Mail *
N° invoice
Reference item *
Purchase date *
Return reason *
Description *